Cultural Awareness in Clinical Practice

Laura More, MSW, LCSW
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CE Credit Hours : 3
Intermediate Learning Level Introductory
Online Course Online
Customer Testimonials

Course Abstract

Cultural Awareness in Clinical Practice is a 3-hour online continuing education (CE) course that provides the foundation for achieving cultural competence and diversity in healthcare settings.

Cultural competence, responding to diversity and inclusion, are important practices for healthcare professionals. This course will help you to gain an awareness of bias and provide strategies to adjust your clinical mindset and therapeutic approach to adapt to “the other” – people who differ in color, creed, sexual identification, socio-economic status, or other differences that make inclusion difficult.

Inclusion is defined as “the state of being included” or “the act of including,” which is something all clinicians should strive for. This course is designed to provoke thought about culture, diversity, and inclusion. Even though research for evidence-based practice is somewhat limited in this area, the concept of cultural competency (however it is defined and measured) is a key skill for healthcare professionals to create an inclusive therapeutic environment.

Closeout Course #31-07 | 2018 | 57 pages | 20 posttest questions

Learning Objectives

  1. Define cultural competence
  2. List ways in which non-gender conforming individuals struggle with discrimination
  3. Identify techniques to understand cultural differences in clients
  4. Identify strategies for clinical practice with diverse patients
  5. List strategies to discover bias in yourself
  6. Identify strategies to work with people of differing age groups

Course Directions

This online course provides instant access to the course materials (PDF download) and CE test. The course is text-based (reading) and the CE test is open-book (you can print the test to mark your answers on it while reading the course document).

Successful completion of this course involves passing an online test (80% required, 3 chances to take) and we ask that you also complete a brief course evaluation.

About the Author(s)

Laura More, MSW, LCSW : Find out More

Laura More, MSW, LCSW, is a healthcare author and licensed clinical social worker. Laura was one of the founding partners of Care2Learn, a provider of online continuing education courses for the post-acute healthcare industry. She now provides healthcare authoring services. She has authored over 120 online continuing education titles, co-authored evidence-based care assessment area resources and a book, The Licensed Practical Nurse in Long-term Care Field Guide. She is the recipient of the 2010 Education Award from the American College of Health Care Administrators.

Disclosure

Financial: Laura More receives author compensation from Professional Development Resources.
Nonfinancial: No relevant nonfinancial relationship exists. 

CE Information

Counseling

National Board for Certified Counselors (NBCC) Approved Continuing Education Provider

Professional Development Resources (PDR) has been approved by the National Board for Certified Counselors (NBCC) as an Approved Continuing Education Provider, ACEP No. 5590. Programs that do not qualify for NBCC credit are clearly identified. PDR is solely responsible for all aspects of the programs.

Professional Development Resources is CE Broker compliant (#50-1635 - all courses are reported within two business days of completion). Professional Development Resources, Inc. is recognized by the New York State Education Department’s State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors (#MHC-0135 - Note: New York counselors will receive 3 continuing education credits for completing this self-study course).


Marriage and Family Therapy

American Psychological Association Approved Sponsor

Professional Development Resources is approved by the American Psychological Association (APA) to sponsor continuing education for psychologists. Professional Development Resources maintains responsibility for this program and its content. Professional Development Resources is also approved by the National Board of Certified Counselors (NBCC ACEP #5590); the Association of Social Work Boards (ASWB #1046, ACE Program); the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed marriage and family therapists (#MFT-0100 - Note: New York MFTs will receive 3 continuing education credit(s) for completing this self-study course); the Texas Board of Examiners of Marriage and Family Therapists (#114); and is CE Broker compliant (#50-1635 - all courses are reported within two business days of completion).

Nutrition and Dietetics

Professional Development Resources is a CPE Accredited Provider with the Commission on Dietetic Registration (CDR #PR001). CPE accreditation does not constitute endorsement by CDR of provider programs or materials. Feedback for this activity can be sent directly to CDR. Professional Development Resources is also a provider with the Florida Council of Dietetics and Nutrition (#50-1635) and is CE Broker compliant (#50-1635 - all courses are reported within two business days of completion).

Download CDR's Critical Thinking Tool - CDR credentialed practitioners must complete and save this form and the certificate of completion should they ever be audited. Failure to include both certificate and completed tool will result in a failed audit and loss of CPE credit. Feedback about the quality of the activity can be sent directly to CDR: QualityCPE@eatright.org

Occupational Therapy

American Occupational Therapy Association Approved Provider

Professional Development Resources is an AOTA Approved Provider of professional development. Course provider ID# 3159. This distance learning-independent course is offered at 0.3 CEUs, intermediate level, OT Service Delivery]. The assignment of AOTA CEUs does not imply endorsement of specific course content, products, or clinical procedures by AOTA.

Professional Development Resources is CE Broker compliant (#50-1635 - all courses are reported within two business days of completion).

Psychology

American Psychological Association Approved Sponsor

Professional Development Resources is approved by the American Psychological Association (APA) to sponsor continuing education for psychologists. Professional Development Resources maintains responsibility for this program and its content.

Professional Development Resources is CE Broker compliant (#50-1635 - all courses are reported within two business days of completion). Professional Development Resources, Inc. is recognized by the New York State Education Department’s State Board for Psychology as an approved provider of continuing education for licensed psychologists (#PSY-0145).

School Psychology

American Psychological Association Approved Sponsor

Professional Development Resources is approved by the American Psychological Association (APA) to sponsor continuing education for psychologists. Professional Development Resources maintains responsibility for this program and its content.

Professional Development Resources is CE Broker compliant (#50-1635 - all courses are reported within two business days of completion). Professional Development Resources, Inc. is recognized by the New York State Education Department’s State Board for Psychology as an approved provider of continuing education for licensed psychologists (#PSY-0145).

Social Work

Association of Social Work Boards ACE Approved continuing education provider

Professional Development Resources, #1046, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 6/12/2022 - 6/12/2025. Social workers completing this course receive 3 cultural competence continuing education credits.

Professional Development Resources is CE Broker compliant (#50-1635 - all courses are reported within two business days of completion). Professional Development Resources, Inc. is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers (#SW-0664 - Note: New York social workers will receive 3 continuing education credit(s) for completing this self-study course). Professional Development Resources is also approved by the Texas State Board of Social Worker Examiners (#5678).

Teaching

Professional Development Resources is approved by the American Psychological Association (APA) to sponsor continuing education for psychologists. Professional Development Resources maintains responsibility for all programs and content. Professional Development Resources is also approved by the National Board of Certified Counselors (NBCC ACEP #5590); the Association of Social Work Boards (ASWB Provider #1046, ACE Program); the Continuing Education Board of the American Speech-Language-Hearing Association (ASHA Provider #AAUM); the American Occupational Therapy Association (AOTA Provider #3159); the Commission on Dietetic Registration (CDR Prior Approval Program); the New York State Education Department’s State Board for Psychology as an approved provider of continuing education for licensed psychologists (#PSY-0145), State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors (#MHC-0135) and marriage and family therapists (#MFT-0100), and the State Board for Social Workers as an approved provider of continuing education for licensed social workers (#SW-0664); the Texas Board of Examiners of Marriage and Family Therapists (#114) and State Board of Social Worker Examiners (#5678); and is CE Broker compliant (#50-1635 - all courses are reported within two business days of completion).

Customer Testimonials

J.E-J (MHC)

Loved the interactive map with anti-hate group identification. Never knew so much of this even existed!

D.B. (OT)

Great course for everyone!

J.C. (MHC)

I enjoyed it- it was a good refresher and had some content not available when I first took such a  course.

W.H. (PY)

Good course, and helpful.

M.D. (SW)

Thorough, well laid out and convenient.

More Testimonials

A.G. (PY)

A must course for ALL practioners!

M.B. (PY)

A good learning experience.

M.C. (PY) PhD

I enjoyed the course and feel I benefitted from it.  Thank you for making it available. 

B.Y. (SS)

I love these courses!

P.R. (PY) PhD

Excellent course on Cultural diversity.

J.W. (PY)

Well formulated tutorial; I learned quite a great deal.

E.N. (PY)

Very informative. I love your courses!

M.H. (PY)

Excellent course and good reading material.  A couple of the questions were a bit difficult to fully understand.... had to do with wording, not incoreect concepts.

C.H. (PY)

Thank you for diversity training opportunities.

J.S. (PY) PhD

This course is quite timely and relevant. I found it to be informative and useful, and will recommend it to others.

S.M. (PY)

Well-presented.

S.R. (PY) PhD

I enjoyed the "inclusion" of the current information.  It was interesting.  I would recommend this course to other psychologists.

A.F. (PY)

A really great, thorough course.  Thought-provoking.

M.M. (PY)

 A very useful topic.... one people can easily assume they/we understand more than we actually do! Thank you...

J.B. (PY)

Helplful and informative course.

R.M. (SS)

PDR and it's contributors....keep up the good work. CE's are attained with simplicity and are highly informative!!!

B.B. (OT)

This was a fantastic course! I learned so much more than I ever have about the different ways that people are discriminated against and it was eye opening. This should be a required course for all healthcare professionals. Thank you!

J.F. (PY) PhD

Excellent course that is very well organized and easy to understand.  The author did an outstanding job identifying a variety of information.  Loved how links were provided to assess your bias and competence, though not necessary to complete the test.  However, you can not help but want to take these tests to explore your strengths and weaknesses and continue to find ways to do all you can to improve your skills as a therapist.

A.S. (PY) PhD

It was very helpful to learn some the terms about cultural diversity.

E.W. (PY)

Totally relevant and had great insights!

P.N. (MHC)

Great reference for online support for continued self-assessment and development. Many thanks.

E.W. (PY) PhD

Very informative, particularly about the changing climate concerning gender identification.

V.K. (PY)

This is one of the most comprehensive cultural awareness classes I have taken since it became a requirement in Texas.  Thank you!

L.H. (PY)

Filled with great information.  Comprehensive.  Very helpful!

T.A. (SLP)

This is a very current topic in our district. I shared the materials with my co-workers.

S.A. (SLP)

Very informative and useful, I learned a lot. Thank you.

J.W. (SW)

Learned what I needed. Easily understandable. Germaine to my practice.

W.D. (SLP)

I wasn't sure when initially registering for this course if it would be valuable. However, I loved this course. Living and working in an area of extensive ethnic and racial diversity,the course was appropriate, informative, and complete.

J.B. (SLP)

Very enlightening. This information should be in schools so everyone has early access to it.

M.H. (SLP)

Great course!  Very interesting and relevant!

J.F. (PY)

Excellent material and very well organized and easy to follow.

K.B. (MHC)

I work with the elderly and appreciated inclusion of information on working with differing ages.

P.K. (MHC)

Excellent course with useful links and up-to-date information.

E.S. (SLP)

The Blog examples, treatments and strategies were very helpful. The statistics listed were eye-opening!

J.H. (SW)

This course thoroughly covered many topics relevant to cultural awareness.  I think it is a course that Everyone should take every few years to be informed and reminded of our responsibility to be Aware and treat everyone with respect.

A.H. (ND)

I am a Licensed School Nurse and will recommend this course to my peers and colleagues.

W.D. (MHC)

Lots of good information about how to work effectively with diverse clients.

I really liked this authors writing style.

S.W. (MHC)

The course contained a wealth of valuable material.  I plan to share with my colleagues.  Thank you for the course.

J.C. (SLP)

Very informative course on a topic that I have not seen addressed much in continuing ed course offerings.

M.W. (PY)

I thought this was exceptionally thorough and I was very glad I took this course.  I will be recommending it to my associates.

S.T. (SW)

Phenomenal!  So much good information.

S.G. (PY)

This was an excellent course - very current and more in-depth than most courses covering this topic.

K.R. (SLP)

Enlightening course that everyone should take. Very informative.

K.M. (SLP)

Great Course.  I have worked with a wide variety of patients over the years and have made a conscientious effort to respect their individuality and diversity but you can always know more.  This was a very comprehensive review and helped me treat not just my  patients but people I encounter everyday with more insight and compassion.   Thank you.  We all need more kindness toward each other in this current political climate.

L.B. (SLP)

This course was timely, highly relevant and used the most current PC terms/vocabulary. Everyone should take this course!

E.B. (PY)

Straight forward and informative.

S.R. (PY)

I learned a lot, especially about becoming aware of bias within me.

H.R. (SLP)

This was one of the best courses I have experienced. This is especially true for topics with cultural competence. Amazing

M.L. (PY)

I enjoyed the "inclusion" of the current information. It was interesting. I would recommend this course to other psychologists.

N.C. (OT)

Very thorough, interesting coverage of the subject.

S.K. (OT)

Good examples followed principle points.

E.G. (PY)

I loved all of the examples and specifics. This course was very informative and helpful.

S.K. (SLP)

Great course that pertains to not only healthcare practices but life.

S.B. (OT)

The course material was rich, thought-provoking and clearly presented. I learned a lot from it and will strive to implement what I learned in my professional and personal life.

V.R. (SLP)

I have always thought that I was opened minded and accepting of my clients, I learned that I still have much to learn about the differences of others and the hidden attitudes that I still have. I continue to be a work in progress. I really enjoyed this course.  Thank you

S.G. (SLP)

I enjoyed how the course was easy to follow and touched on several different subjects with many different age groups.

M.C. (PY)

Timely and relevant. Well-written. Helpful links.

K.W.D. (PY)

I loved this course because it really is strategies for all of us. Lots to remember and reflect on!

M.B.S. (SW)

Great online workshop. Appreciated the thorough breakdown of so many important and specific topics related to diversity and cultural competence.

N.N. (PY)

Thank you! I enjoyed this course and found it well thought out and inclusive of many concepts and ideas that were very useful.

A.D. (PY)

Given the limited amount of research available on the topic, this course did a nice job of pulling together current resources and relevant strategies across a series of culturally sensitive issues. Very informative and thoughtful.

S.R.S. (SS)

Excellent course with very good suggestions. You need more overall courses on ethics and culture.

C.S. (PY)

I learned a great deal the information was very up to date.

S.S. (SS)

Comprehensive program with information that will help to address the needs of my patients.

R.M. (PY)

Great reminder to practice cultural humility during these uncertain times.  I would recommend this course to others.

A.P. (PY)

Mental health licensing boards in many states require several hours of continued education in cultural competence. In my experience, course offerings are designed toward educating learners on specific cultures. While that approach is helpful, I appreciated this broader view. Including disorders of sexual development and identifying the potential differences between immigrants, migrants, and refugees were refreshing additions. This was one of the most enjoyable CE's I have completed in many years. I honestly feel like I learned something.

D.M. (PY)

This course, with a high passing score, should be required of anyone who is in a position of authority.

K.R. (ND)

Gave me some ideas about how to continue learning more about this very relevant topic. More courses on this topic are needed!

J.F. (SLP)

One of the best CE cultural diversity courses I’ve taken! Very comprehensive, very well written!

L.M. (PY)

A thorough examination of cultural awareness with an excellent overview of areas where prejudices, stereotypes, and micro-aggressions commonly occur. Self-reflection/self-awareness exercises were helpful. Thank you for a comprehensive overview of cultural issues that we must face both in our professional lives and our personal lives.

L.Z. (SW)

Great course, well worth doing for professional development. Thank you

D.Y. (SW)

Terrific course, both in content and way it was presented!

S.J. (SW)

I appreciate that your courses are approved by APA.  Great course!  Thank you.

C.H. (MHC)

This course offered important information through the use of examples, recent research, and current ideas on improving cultural competence.

C.M. (ND)

I thought the accessibility and timeframe and information were very helpful and efficient for professionals looking for CEU's, I am very impressed and will recommend PDR others.

C.L. (SLP)

This is by far the best and most informative Cultural Awareness course I have participated in - thank you!

C.W. (PY)

I truly appreciated having charts/pictures/images breaking up the text content. Not so boring. And the links to other sites like IAT, and youtube videos .... I actually watched them and glad they were short. Thanks!

L.W. (MHC)

I called your 800 phone number and the woman who helped me navigate the website was wonderful. I work in a very culturely diverse mental health center and this course material is current and relevant and very helpful. Thank you.

S.S. (SLP)

I feel this course is extremely relevant in today's climate and I feel a bit more comfortable trying to navigate the complexities of cultural awareness.

S.A. (MHC)

I would love for this course to be mandatory in schools where populations are diverse and sometimes ignored, which leads to poor perception of self in kids and staff as well. It was a great course and I am very appreciative I had the honor of taking it.

A.G. (SLP)

Well written, good examples, and helpful suggestions for self-improvement and helping others.

T.R. (SLP)

Good course, I learned a lot that I will be applying to my future practice.

G.H. (SW)

I enjoyed learning about the different models of cultural competency and discovering which model fits my learning style.

G.H. (PY)

Fosters much awareness. I will include this training every licensing period!

C.C. (MHC)

Course provides information of variety of areas with recent data. Also, presents good examples of situations that can be seen in different places. The strategies presented are very helpful. Overall, great information for health professionals.

A.S. (SLP)

The gender non-conforming information is constantly changing. This really was helpful to stay up to date on what is appropriate, respectful, and accurate.

P.H. (PY)

A comprehensive course that clearly met its objectives.

P.W. (SW)

Very informative and excellent in providing additional resources for gaining skills and knowledge in this area, including self assessment opportunities.

L.A. (MHC)

I would have said I was quite culturally competent, but I am humbled by how much I learned from this comprehensive and well-organized course. Thank you.

K.G. (SLP)

I found the video linksto be very helpful. It was also nice to have some breaks in my reading. Format was great, topic was insightful, thoughtfully prepared and helpful both professionally and personally. Thanks!

K.J. (MHC)

Excellent course. I appreciated the breadth of content. Given how politically fraught the topic of cultural awareness can be these days, I thought the course was especially balanced and instructive. Much of the information addressed was new to me.

B.L. (PY)

Information was presented in an interesting, thoughtful way and was easy to comprehend. Found all the examples in the material to be very insightful, beneficial and thought provoking.

E.W. (SLP)

Nicely laid out and I appreciated all the categories covered. Thank you for the resources and for additional learning that we could click through to access.

P.K. (ND)

A great course for CEUs regarding diversity, equity, and inclusion.

S.C. (SLP)

Great Information and I love being able to have the materials as a resource for the future.

S.P. (SW)

Very informative course. I will take other courses like it. It is very meaningful.

S.B. (MHC)

Coursework was organized and clear.

B.R. (SS)

Very useful, insightful, relevant to current societal changes and self reevaluation of beliefs and biases. Thank you!

D.O. (SLP)

This was a great course. I enjoyed learning at my own pace and I learned a lot of useful information.

L.R. (SLP)

This was a great course. I've had many cultural competency courses over the years and I thought this was a great overview that also had a deeper dive than I usually see in the time allotted.

M.N. (SLP)

This course was easy to read and very informative! Thanks for a useful refresher, as well as some of the latest information.

H.T. (PY)

This course provided a fresh/new perspective at looking at Cultural Diversity. Great Course!!

A.M. (PY)

Author presented a good balance between narrative and bullet/listed information.

D.L. (ND)

Strategies for clinical practice with diverse patients and the discovery of bias within oneself, were both informative and enlightening.

This was a fantastic course. I took it because it was necessary for my continuing education, however I want to recommend it to everyone regardless of practice.  Thank you!

Current and necessary for everyone to understand - even if you think you know it all.

Very encompassing content, beyond race and ethnicity. Enjoyed it and gave me additional perspectives! Great!

Thank you for a thorough, timely and well- developed course on Cultural Awareness in Clinical Practice! This is a comprehensive, well-written (with great examples), and timely course that is, and will continue to be, an important part of my professional development and private practice.

This was an exceptionally informative course. I appreciated all the examples and the two self-assessments. Due to data lag, the data used in this course was primarily from 2017. I will keep my eyes out for the next edition of this course as I am curious as to what more recent data will reflect. Thank you!